RETURNS & EXCHANGES
We love the products we made, and we think you will too! If, after 5-8 shaves, you find that you're unhappy for any reason, just let us know so that we can help you return your products within 30 days of receipt for a full refund.
STANDARD RETURNS
Follow process below within 30 days of receipt of your order.
· Pack the item in original packaging
· Labels and tags must be attached to garment
· Product must be unworn/unwashed
· Cover your address label with your prepaid return label
· Keep your receipt safe, as you will need this as your proof of return.
GUIDELINES FOR ALL RETURNS
· All original tags must be attached
· Received an incorrect or faulty item? We’re sorry to hear this! Please email us within 30 days of receiving your order at: info@love-grace.com so we can look into this for you.
· Love+Grace reserves the right to reject returns outside of the 30 day window, or that do not meet these conditions.
GIFT RETURNS
Received Love+Grace as a gift? Returns will be accepted and issued a merchandise credit code, redeemable on love-grace.com, valid for 6 months.
· All original tags must be attached
EXCHANGES
Love+Grace does not offer exchanges at the moment. Please return your item to us for a credit, and then place a new order to get the item of your choice.
REFUNDS
Refunds will be processed in approximately 7-10 business days (excluding weekends and bank holidays) after we receive your return.
CANCELLATIONS
Once you receive an order confirmation number, we are no longer able to cancel an order mid-process. Please initiate a return through the returns process.
ON SALE ITEMS
All "On Sale" Items are Final Sales
MAILING ADDRESS FOR RETURNS:
Love+Grace - Returns
2350 Central Ave
Duarte, CA 91010
Return label will be provided on incorrect or faulty items only, all other returns should be sent back prepaid by sender.